Last Updated: 2 January 2026

BrandExcite (“we”, “our”, “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy explains how we collect, use, store, protect, and share your personal information in accordance with the Protection of Personal Information Act (POPIA) and general international privacy standards.

By using our website www.brandexcite.co.za, contacting us, or using our services, you agree to the terms of this Privacy Policy.

We may collect the following types of personal information:

• Name and surname
• Email address
• Phone number
• Company name
• Business information
• Billing and invoicing details
• Messages submitted via contact forms, email or WhatsApp
   

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Pages visited
• Duration of visit
• Device type
• Cookies and usage data
   

We may receive data through:

• Google Analytics
• Social media platforms
• Advertising platforms
• Embedded forms or integrations relevant to our services
   

Your information is used for legitimate business purposes, including:

• Responding to enquiries and communicating with you
• Preparing quotes, proposals or invoices
• Delivering marketing, consulting, design, digital services and events
• Improving our website and user experience
• Carrying out analytics and performance tracking
• Sending updates, newsletters or marketing messages (with your consent)
• Legal or regulatory compliance
   

We do not sell or share your personal information for unrelated third-party marketing.

We process your personal information based on:

• Your consent (e.g., newsletter sign-up)
• Contractual necessity (when you purchase or request services)
• Legitimate interest (business operations, analytics, customer service)
• Compliance with legal obligations
   

We take appropriate, reasonable technical and organisational measures to secure your personal data, including:

• Encrypted devices
• Password-protected systems
• Secure hosting environments
• Limited access to authorised staff
• POPIA-aligned operational practices
   

Although we take every precaution, no data transmission over the internet is 100% secure.

We may share your information with trusted third parties only when necessary to deliver our services, including:

• Web hosting providers
• Google Analytics or advertising platforms
• Print vendors, courier partners or suppliers (for gifting/printing orders)
• Payment processors
• Subcontractors working on your approved project
   

All third parties are required to maintain confidentiality and only process information for the purpose provided.

We do not sell your personal information.

Our website uses cookies to improve your browsing experience and analyse website traffic.
You may disable cookies in your browser settings, but certain website functions may not operate correctly.

Under POPIA and general privacy laws, you have the right to:

• Access your personal information
• Request correction or deletion
• Withdraw consent
• Object to processing
• Request data portability
• Lodge a complaint with the Information Regulator
   

Requests can be made via email: info@brandexcite.co.za

We retain your information only for as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Maintain business records
   

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of such sites and encourage you to review their policies.

We do not knowingly collect personal information from individuals under 18 years old without parental consent.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

For questions regarding this Privacy Policy or how we process your personal information, please contact:

📧 info@brandexcite.co.za
🌐 www.brandexcite.co.za
📍 Edenvale, Johannesburg, South Africa